If you require additional support, please contact our Telesales Team, Customer Service Team or Customer Finance Team using the details below.
If you would like to open an account with OTC Direct, please download the application form and return the originals to us by post to Customer Finance, OTC Direct Ltd., 43 Cox Lane, Chessington, KT9 1SN.
Login via the Alliance Healthcare portal using your Alliance Healthcare login details.
Simply click Start Shopping to be taken to the OTC Direct ordering website please login using your AHDL username and password.
Simply type the name of the product in the search bar. The results shown will include all products containing the current letters you have input (you do not need to type the whole word i.e. sim will show all simvastatin products) in descending order of price with your highlighted favourites superseding this.
Please contact our sales team on 0800 169 2305 who will be happy to assist.
Click to access myahportal. Having issues? Email our dedicated OTC Portal Team at customerportal@otcdirectltd.co.uk.
Watch the OTC Direct Missing’s and Returns User Guide Video.